Privacy Policy

Dubai Rubber Flooring
Last Updated: January 29, 2026

Welcome to Dubai Rubber Flooring. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dubairubberflooring.ae or use our rubber flooring services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms or request a quote
Schedule a free site visit or measurement
Request product samples
Subscribe to our newsletter
Place an order for rubber flooring products or installation services
Contact us via phone, email, or WhatsApp

This information may include:

Full name
Email address
Phone number
Physical address or project location
Company name (for commercial clients)
Project requirements and specifications

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on our website
Referring website or source
Geographic location (country/city level)

2. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To process your inquiries, provide quotes, schedule site visits, and deliver our rubber flooring products and installation services
Communication: To respond to your questions, send order confirmations, and provide updates about your project
Marketing: To send promotional materials, special offers, and newsletters (with your consent)
Website Improvement: To analyze website usage and improve our online experience
Legal Compliance: To comply with applicable laws and regulations in the UAE

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted partners who assist us in operating our website, conducting our business, or servicing you (e.g., delivery services, installation teams)
Legal Requirements: When required by law or to respond to legal processes
Business Protection: To protect our rights, property, or safety, and that of our customers
Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure SSL encryption for data transmission
Regular security assessments
Limited access to personal information by authorized personnel only
Secure storage of physical and digital records

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

Remember your preferences
Understand how you use our website
Improve our services and content
Provide relevant advertisements

You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of our website.

6. Your Rights

Under applicable UAE data protection regulations, you have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal requirements)
Opt-out: Unsubscribe from marketing communications at any time
Data Portability: Request your data in a portable format

To exercise any of these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, we retain:

Customer records: 7 years after the last transaction
Marketing preferences: Until you opt-out
Website analytics data: 26 months

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new “Last Updated” date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Dubai Rubber Flooring
Email: info@dubairubberflooring.ae
Phone: +971 50 390 0299
Website: dubairubberflooring.ae

Service Areas: Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain, and all across UAE

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.